Humana

Launch My LargeGroup
Project Overview
Humana was looking to optimize the LargeGroup Account Installation Experience
The Humana Large Group Account Installation Experience was designed as a hub in which agents, brokers and employers can log-in and self-serve many activities for which they are responsible, including the large group account installation experience. This experience includes processes from post-quoting through group setup/renewal.
Contributions
UX AGILE TEAM LEAD
Project Kick-off
Client Interviews
Information Architecture
UX Design
UI Design
Review & Presentation
Before
After